The BOFF Model for Giving Feedback – The Feedback Conversation
None of us particularly likes giving negative feedback. Quite a few of us don’t even like giving positive feedback – we often feel it is a bit ‘show-offy’ or ‘touchy-feely’.
However, as a manager or leader, you NEED to be able to give both positive and negative feedback if you want to boost performance or correct poor behaviour. And you need to be able to do it quickly to maximise benefits.
The BOFF model (Behaviour, Outcome, Feelings, Future) is perfect, in the opinion of Scott Alexander from Legal-Island’s L&D team for giving feedback, both positive and negative, and provides a great ‘pick and mix’ approach which allows us to get the level of intensity right. And it’s so easy to apply in any number of situations.
This session will allow you to practice your BOFF skills in a safe environment and will involve a pairs’ exercise and group feedback discussion.
Date: Tuesday 21 June 2016
Time: 12.30pm - 2.00pm
Venue: CO3 Offices (34 Shaftesbury Square, Belfast)
To register please email email@example.com or Tel: 028 90 245 356.
About the Facilitator
Scott Alexander, Head of Training and Development, Legal-Island
Scott Alexander joined the CIPD in 1987 and has over 29 years’ experience in employment relations and employment law. He worked for the Labour Relations Agency in Northern Ireland for 14 years in a variety of roles, including collective and individual conciliation and enquiry point manager, before joining Legal-Island as its Head of Learning and Development in January 2006. He is a certified member of the Mediators’ Institute of Ireland and the Association for Coaching Ireland. Scott is a mentor on the CO3 mentoring programme and a member of the Governing Body of the Southern Regional College.